Privacy Policy

1. Who we are

Vibebox Stickers (“we,” “us,” or “our”) operates this website and sells custom sticker products. This policy explains how we collect, use, and protect your personal information when you use our site or services.

2. Information we collect

We may collect:

• Account information: name, email address, phone number, password (stored securely), and shipping/billing addresses when you create an account or place an order.
• Order information: items ordered, artwork or files you upload, proof approvals, payment details (processed by our payment provider; we do not store full card numbers), and delivery preferences.
• Communications: emails or messages you send us, and records of order-related communications.
• Technical data: IP address, browser type, device information, and how you use our site (e.g. via cookies or similar technologies) to help us improve our service and security.

3. How we use your information

We use your information to:

• Process and fulfill your orders and manage your account.
• Produce your custom stickers using the artwork you provide.
• Send order confirmations, shipping updates, and proof approvals.
• Respond to your questions and support requests.
• Send marketing (only if you have opted in; you can unsubscribe at any time).
• Improve our website, products, and customer experience.
• Comply with legal obligations and protect our rights and security.

4. Sharing your information

We do not sell your personal information. We may share your information only with:

• Service providers who help us run our business (e.g. payment processing, shipping, email delivery, hosting). They are required to use your data only for the services they provide to us.
• Legal and safety: when required by law, or to protect our rights, your safety, or the safety of others.

5. Cookies and similar technologies

We use cookies and similar technologies to keep you logged in, remember your preferences (e.g. region), and understand how our site is used. You can adjust your browser settings to limit or block cookies; some features may not work fully if you do.

6. Data retention and security

We keep your information for as long as needed to fulfill orders, serve your account, and meet legal requirements. We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. You can update your account details in your account area. For other requests or questions about your data, please contact us using the details below.

8. Changes to this policy

We may update this privacy policy from time to time. We will post the updated version on this page and update the “Last updated” date. Continued use of our site after changes constitutes acceptance of the updated policy.

9. Contact us

If you have questions about this privacy policy or your personal data, please contact us via our contact page.